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What should I do when I hit a SeleID service limit?

Identify which SeleID service rejected the request and which limit it reported.

Identify which SeleID service rejected the request and which limit it reported. Then check the service documentation for the relevant response, reset timing and any account controls. Pause avoidable retries while you diagnose the issue, and review your workload before assuming a higher allowance will fix it.

Before you start

Record the service, time, status and request identifier.

What to do

Check reported usage and recent changes. Reduce duplicate requests and follow any documented retry delay.

Common problems

If usage appears below the limit, check the project and environment first, then include the request identifier when contacting support.

Last updated November 12, 2026.

Frequently asked questions

What should I check first for a service limit?

Record the service, time, status and request identifier. Check reported usage and recent changes. Reduce duplicate requests and follow any documented retry delay. If usage appears below the limit, check the project and environment first, then include the request identifier when contacting support.

What should I do if I get stuck with a service limit?

If usage appears below the limit, check the project and environment first, then include the request identifier when contacting support. Record the service, time, status and request identifier. If you need help, include the product you were using and the step that failed. Keep passwords, one-time codes and secret keys private.

What should I do when I hit a SeleID service limit?

Identify which SeleID service rejected the request and which limit it reported. Then check the service documentation for the relevant response, reset timing and any account controls. Pause avoidable retries while you diagnose the issue, and review your workload before assuming a higher allowance will fix it.

Keep reading

How do I separate SeleID test and live work?

Keep development credentials, callback URLs and data separate from live use.

How do I plan a data migration between Postgres and SeleBase?

Plan the transfer as a schema and data compatibility exercise.

What is SeleID and where can I use it?

SeleID is the shared account for SeleVista, SeleVerse and Sele workspaces where you have access.

Still need help?

Open the app and tap the chat icon at the top, or choose Help and Support from the menu, to create a ticket or start live chat.