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SeleID Help
Help Center

Find answers. Solve faster. Keep creating.

Support for creators, by a team that believes in you.

Creators support creators. A brighter Africa.

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SelePay and money

Understand balances, deductions, holds and withdrawal records.

Discovery and SeleRank

Find content, understand discovery and grow reach responsibly.

Trust, safety and privacy

Recognise official pages, manage data and report accessibility barriers.

Domains

Search, connect and manage domain names and email routing.

Business and SeleAds

Manage Pages and companies and understand advertiser workflows.

Developers

Prepare integrations, manage access and find current product documentation.

SeleID platform

Your shared account, connected apps and Sele workspaces.

Getting Started

Meet the apps, create your SeleID and get set up.

Account & SeleID

Your identity, profile, verification and data.

Security & Privacy

Two-step verification, passkeys, devices and recovery.

Earnings

Tips, Universal Earnings and Creator Premium Earnings.

SelePay & Payouts

Your wallet, withdrawals and currencies.

Creating

Shorts, long videos, Status, Griot videos and Pages.

Sounds, Effects & Downloads

Reuse sounds, rights and saving videos.

Safety & Rules

Guidelines, reporting, restrictions and appeals.

Support & Community

Contact us and learn from other creators.

About Sele

The company, the founder and the mission.

Start here

How we keep earnings fair

Understand qualified activity, pending earnings and corrections, and learn how to report a discrepancy safely.

How earning works on SeleVista and SeleVerse

Understand Tips, Universal Earnings and Creator Premium Earnings, then track confirmed earnings from both apps in one SelePay wallet.

Secure your account with the Security Center

Review available account protections, finish their confirmations and respond safely to unfamiliar access.

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Need a person? Open the app.

The fastest and safest way to reach our team is inside the app: tap the chat icon at the top, or Help and Support in the menu, to create a ticket or start live chat.