Help Center / Domains
How does free Email Routing forward mail from a domain?
Understand inbound forwarding and check the domain’s current routing terms.
Email Routing forwards messages sent to an address on your domain to an existing mailbox. Check the published domain terms and current routing controls to see whether it is included for your domain. Forwarding handles incoming mail. A separate sending service controls which address you can send from.
Before you start
Choose the forwarding address and confirm you control the receiving mailbox.
What to do
Check the routing guide from developer documentation. If available, verify the destination, apply the requested mail records and send a test from a separate address.
Common problems
If mail is missing, check the destination’s verification status, spam folder and the active mail records for your domain.
Last updated November 12, 2026.
Frequently asked questions
How does free Email Routing forward mail from a domain?
Email Routing forwards messages sent to an address on your domain to an existing mailbox. Check the published domain terms and current routing controls to see whether it is included for your domain. Forwarding handles incoming mail. A separate sending service controls which address you can send from.
What do I need before setting up forwarding?
Choose the forwarding address and confirm you control the receiving mailbox. Check the routing guide from developer documentation. If available, verify the destination, apply the requested mail records and send a test from a separate address. If mail is missing, check the destination’s verification status, spam folder and the active mail records for your domain.
Why is forwarded mail missing?
If mail is missing, check the destination’s verification status, spam folder and the active mail records for your domain. If you need help, record what you tried and the exact status or error you saw. Keep sign-in codes, payment details and other sensitive information out of any screenshots you send.
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