Help Center / Developers
How are SeleMail and Email Routing different?
SeleMail covers transactional messages such as sign-up, security notices and receipts.
SeleMail covers transactional messages such as sign-up, security notices and receipts. Email Routing forwards inbound mail from a domain address to another mailbox. Choose the one that matches the direction of mail you need, and check current product access and domain terms before setting up mail.
Before you start
Identify whether you need outbound mail, inbound forwarding or both.
What to do
For outgoing mail, check the transactional email documentation. For forwarding, confirm you control the domain and destination mailbox.
Common problems
If mail is missing, check the address and domain verification, then check the destination mailbox and its spam folder.
Last updated November 12, 2026.
Frequently asked questions
What should I check first for transactional email or forwarding?
Identify whether you need outbound mail, inbound forwarding or both. For outgoing mail, check the transactional email documentation. For forwarding, confirm you control the domain and destination mailbox. If mail is missing, check the address and domain verification, then check the destination mailbox and its spam folder.
What should I do if I get stuck with transactional email or forwarding?
If mail is missing, check the address and domain verification, then check the destination mailbox and its spam folder. Identify whether you need outbound mail, inbound forwarding or both. If you need help, include the product you were using and the step that failed. Keep passwords, one-time codes and secret keys private.
How are SeleMail and Email Routing different?
SeleMail covers transactional messages such as sign-up, security notices and receipts. Email Routing forwards inbound mail from a domain address to another mailbox. Choose the one that matches the direction of mail you need, and check current product access and domain terms before setting up mail.
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