Help Center / Trust, safety and privacy
Which devices and browsers can I use with SeleID?
Find current app compatibility and report accessibility barriers with useful detail.
Use the official app listing for current Android or iPhone compatibility and the SeleID website for supported web account flows. If you encounter an accessibility barrier, note the page, browser or app version and the task you were trying to complete so support can investigate the specific issue.
Before you start
Identify your device, operating system, browser or app version, and any assistive technology involved.
What to do
Start at SeleID and follow official app links. If a task fails, check for an update and use the accessible support route available to you.
Common problems
If a screen or control is unusable, describe the action, what you expected and what happened, including whether a screen reader or keyboard was in use.
Last updated November 12, 2026.
Frequently asked questions
Which devices and browsers can I use with SeleID?
Use the official app listing for current Android or iPhone compatibility and the SeleID website for supported web account flows. If you encounter an accessibility barrier, note the page, browser or app version and the task you were trying to complete so support can investigate the specific issue.
Where can I verify current app compatibility?
Identify your device, operating system, browser or app version, and any assistive technology involved. Start at SeleID and follow official app links. If a task fails, check for an update and use the accessible support route available to you. If a screen or control is unusable, describe the action, what you expected and what happened, including whether a screen reader or keyboard was in use.
What should I include in an accessibility report?
If a screen or control is unusable, describe the action, what you expected and what happened, including whether a screen reader or keyboard was in use. If you need help, record what you tried and the exact status or error you saw. Keep sign-in codes, payment details and other sensitive information out of any screenshots you send.
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