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Help Center / Safety & Rules

Age requirements and protecting young people

Use a truthful date of birth and report child-safety concerns without reposting harmful material.

Account registration requires a minimum age of thirteen. Enter your real date of birth and follow the rules presented during registration. Being old enough to open an account does not automatically make every financial or creator programme available to you.

Be truthful about age

Do not use an adult's birth date to pass the form, create an account for a younger child or suggest that someone should hide their age. Follow account creation and ask in-app support about an incorrect account detail instead of creating a replacement identity.

Share with care

Young people should avoid posting home addresses, school schedules, identity documents or private contact details. Review privacy choices, read audience controls before publishing and talk with a trusted adult about uncomfortable contact. Available privacy settings do not replace careful judgement about what to share.

Recognise unsafe approaches

Requests for intimate images, secret meetings, passwords or money deserve attention. Do not continue a conversation because someone promises popularity, gifts or earnings. Read the community rules and scam guidance.

Report without spreading harm

Use Report on the relevant account or content. Choose the child-safety reason when it matches the concern. Provide a clear explanation without downloading, reposting or sending harmful images to other people. Block unwanted contact using the available controls.

When danger is immediate

Seek help from a trusted adult or appropriate local emergency services. An in-app report should not be treated as an immediate emergency response.

Frequently asked questions

Can a child under thirteen register?

Registration requires a minimum age of thirteen. Do not use a false birth date or another person’s details to bypass the form. Review safety and programme rules separately; account registration does not automatically authorise every financial feature.

Keep reading

How to create your SeleID account

Create your SeleID in a few minutes with an email address, a username and a strong password, then confirm your email.

Community guidelines

Create and take part responsibly: respect people, protect children, avoid deception and report genuine safety concerns.

Report a post, video, comment or profile

Open Report from the relevant item, choose an accurate reason and keep a valid submission receipt for follow-up.

Your information and privacy choices

Understand public profile information, account controls and request-based data options without assuming every setting is identical.

Still need help?

Open the app and tap the chat icon at the top, or choose Help and Support from the menu, to create a ticket or start live chat.