SeleID HelpSelePay presents earnings in the local currency associated with your account. Local-currency amounts help you understand your progress, but a displayed balance, a converted earning and a completed local payout are different things.
Add like amounts
Your shared payout account combines earnings from SeleVista and SeleVerse. NGN 1,300 plus NGN 2,540 is NGN 3,840 when both amounts are confirmed and available in the same currency. This addition is not currency conversion. Read SelePay overview.
Pending conversion
Some earnings need the rate recorded for their earning date before a local amount can be calculated. Until that information is available, an amount can remain pending. Do not treat a pending conversion as zero earnings or as money ready to withdraw.
Use the date and currency on the activity entry when comparing totals. A recent-period earnings screen and a lifetime wallet summary may show different amounts without either being wrong. Studio earnings and monetization explains those labels.
Before a payout
Check the amount, currency, minimum and fee in the withdrawal summary. Nigeria currently has an NGN 5,000 minimum. Other currencies follow their own shown policy; there is no universal 5,000-unit minimum.
A displayed local currency does not guarantee that every local payout method is available. Confirm the destination and follow its status.
If a converted amount seems wrong, contact in-app support with the earning date, currency and reference. Do not send full financial-account numbers or expect an exchange-rate estimate to guarantee a future transfer amount.