Help Center / Trust, safety and privacy
How do I export or delete my data and what may be retained?
Use the account privacy controls and review what deletion and retention cover.
Start with the privacy or account controls for the SeleID you want to manage. Use the available request path for a copy or deletion of your data, and check the confirmation for what it covers. Some records may be retained where applicable rules or obligations require it.
Before you start
Check whether you need a copy of data, published work or transaction records before requesting deletion.
What to do
Read data and privacy, use the relevant account control and keep the request confirmation. If the option is unavailable, use official support.
Common problems
If you have a pending payout or a Page responsibility, check the impact before confirming deletion and ask support about unresolved records.
Last updated November 12, 2026.
Frequently asked questions
How do I export or delete my data and what may be retained?
Start with the privacy or account controls for the SeleID you want to manage. Use the available request path for a copy or deletion of your data, and check the confirmation for what it covers. Some records may be retained where applicable rules or obligations require it.
What should I save before deleting my account?
Check whether you need a copy of data, published work or transaction records before requesting deletion. Read data and privacy, use the relevant account control and keep the request confirmation. If the option is unavailable, use official support. If you have a pending payout or a Page responsibility, check the impact before confirming deletion and ask support about unresolved records.
Does deletion remove every record immediately?
If you have a pending payout or a Page responsibility, check the impact before confirming deletion and ask support about unresolved records. If you need help, record what you tried and the exact status or error you saw. Keep sign-in codes, payment details and other sensitive information out of any screenshots you send.
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Open the app and tap the chat icon at the top, or choose Help and Support from the menu, to create a ticket or start live chat.
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