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SeleID Help

Help Center / Account & SeleID

Choose the notifications you receive

Separate creator alerts, shared account preferences and phone permissions so you can keep the updates that matter.

Keep the updates you need without letting every alert interrupt your day. Open Settings and choose Notification Settings where that control is available. Your account preferences and your phone’s notification permission are separate: an enabled app switch cannot override a permission your phone has denied.

Choose alert categories

The shared preferences screen separates New content, Comments, replies and community, Earnings alerts and Content decisions. It also offers Weekly digest, Earnings emails, Account emails and Product news. Push and email choices are independent. Turning off earnings alerts does not remove your earnings or change a payout balance.

Change one switch at a time and wait for the change to finish. If the screen reports a load or save error, reopen it and check the saved state rather than assuming the new choice was accepted. Use Help and Support if the same error returns.

Control one creator or conversation

A creator’s bell concerns that subscription, not every alert from the app. Follow the subscription and notification-bell guide to change an individual creator’s setting. For a conversation, use its available mute control and check the stated duration or device scope. See private chats.

Check the phone too

If alerts you want never arrive, review the app’s permissions in your phone settings and check that you are using the intended account. The devices guide explains the device list. Optional account-email preferences do not switch off confirmation messages needed to sign in or protect your account.

Keep reading

Subscribe and manage creator notifications

Keep subscriptions separate from notification alerts, and use the creator bell shown on SeleVista after subscribing.

Send a private message in SeleChat

Start a conversation, handle message requests and check delivery without confusing private chats with support.

See where you are logged in and log out remotely

Review registered alert devices and use supported logout controls without mistaking the list for a complete sign-in history.

Contact support from inside the app

Open Help and Contact Options to submit an in-app ticket with useful details and follow its confirmed record.

Still need help?

Open the app and tap the chat icon at the top, or choose Help and Support from the menu, to create a ticket or start live chat.