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SeleID Help

Help Center / Account & SeleID

Send a private message in SeleChat

Start a conversation, handle message requests and check delivery without confusing private chats with support.

A private conversation lets you discuss a collaboration or ask a creator a question without posting it in public comments. Open Chat from the app’s navigation, then choose New Chat or open an existing conversation. The header’s support shortcut is a different destination; use the Chat area to speak with other people.

Find the right person

SeleVista’s New chat search accepts a name, SeleID or interest. SeleVerse also lets you open someone’s profile and choose Message. Check the person’s name and public identity before sending, especially when an account resembles a creator you already know. Read the impersonation guide if something looks wrong.

Send and check the result

Type your message and use the send control. If attachment options are offered, review the selected photo, video or voice note first. A first conversation may appear as a message request. Your message appearing on your screen does not by itself mean the recipient has read it; check the delivery state shown in that conversation.

Keep the conversation comfortable

Use the conversation’s available Mute, Block or Report controls when needed. Mute settings can differ between apps and devices, so check the confirmation instead of assuming every phone changed. See notification choices and blocking and privacy.

Never send passwords, sign-in codes or payout credentials in a chat. Someone receiving a message can save or share it. For account problems, use in-app support, and follow the scam safety steps if someone pressures you.

Keep reading

Recognise scams and protect your login

Pause before money or login requests, use official screens and keep passwords and verification codes private.

Manage blocked accounts and privacy controls

Review blocked accounts, profile visibility and audience choices without assuming every control affects every existing copy.

Choose the notifications you receive

Separate creator alerts, shared account preferences and phone permissions so you can keep the updates that matter.

Contact support from inside the app

Open Help and Contact Options to submit an in-app ticket with useful details and follow its confirmed record.

Still need help?

Open the app and tap the chat icon at the top, or choose Help and Support from the menu, to create a ticket or start live chat.