Help Center / SeleID platform
Where can I review or remove connected app access?
Use SeleID account settings to look for connected access and find help if a connection is missing.
Start in SeleID account settings to review connected access. If the connection you want to manage has a removal control, check the app name before using it. If you cannot find the connection or the control, use the account support route and name the app involved.
Before you start
Sign in with the account that approved the connection.
What to do
Open your SeleID and check the account settings. Review any access details shown before confirming removal.
Common problems
If a connection is missing, check whether you signed in with another SeleID or used a separate app account.
Last updated November 12, 2026.
Frequently asked questions
What should I check first for a connected app?
Sign in with the account that approved the connection. Open your SeleID and check the account settings. Review any access details shown before confirming removal. If a connection is missing, check whether you signed in with another SeleID or used a separate app account.
What should I do if I get stuck with a connected app?
If a connection is missing, check whether you signed in with another SeleID or used a separate app account. Sign in with the account that approved the connection. If you need help, include the product you were using and the step that failed. Keep passwords, one-time codes and secret keys private.
What if I can’t find a connection to remove?
Check which SeleID you used to create the connection and confirm the app name. If you still cannot find it, contact support with the app name and the account context. Share enough detail to identify the connection while keeping passwords and codes private.
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Still need help?
Open the app and tap the chat icon at the top, or choose Help and Support from the menu, to create a ticket or start live chat.
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