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SeleID Help

Help Center / Getting Started

One SeleID for SeleVista and SeleVerse

Use your existing SeleID with both apps, while keeping app activation, content and programme requirements distinct.

Your SeleID is the identity you use with SeleVista and SeleVerse. If you already have an account, sign in to the other app with that account instead of creating another personal identity simply to try a different experience.

Start with your confirmed email

Email and password are the shared starting point when the sign-in choices differ between app versions. SeleVista can also offer a username or SeleID field. Use only the methods actually shown and supported on your screen; a phone number is not a substitute for the email sign-in field.

Joining the other app

Open the other app and follow its sign-in or activation instructions. You may need to complete that app's profile or access steps. A successful sign-in in one app does not prove that the other is already activated, downloaded or fully set up.

Shared does not mean identical

Your identity and shared profile details can connect the experiences, while feeds, content, subscriptions and programme requirements have their own rules. Earnings from both apps contribute to your shared SelePay payout balance and use the same payout account. Each app keeps its own earning records and qualification rules. Automatic copying of every video is a separate matter; read the relevant publishing and earnings guidance.

Protect the account once

Review the Security Center, keep your confirmed email accessible, and read account recovery before you need it. If a Page is missing after changing apps, use in-app support rather than creating a duplicate Page. Learn more about SeleID.

Read Page roles and permissions before giving another person access to organisational work.

Explore SeleVista and SeleVerse to understand each app.

Frequently asked questions

Do I need a different account for each app?

Use your existing SeleID to sign in to both apps and complete any app-specific activation steps. Earnings contribute to one shared SelePay payout balance and payout account. Each app keeps its own qualification rules and earning records; shared identity does not automatically copy every post.

Keep reading

Why SeleID?

Understand your permanent SeleID, public username and shared sign-in without confusing identity with app access.

What is SeleVista?

SeleVista is the video home for Africa: watch Shorts and long videos, share your own, chat, and earn from the attention your work earns.

What is SeleVerse?

SeleVerse is the social home for people, stories and earning: posts, Griot videos, voice posts and Pages, all on one SeleID.

SelePay: your wallet and earnings in one place

SelePay combines earnings from SeleVista and SeleVerse in one shared payout account, with source labels and clear available-balance checks.

Still need help?

Open the app and tap the chat icon at the top, or choose Help and Support from the menu, to create a ticket or start live chat.