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Help Center / Earnings

How we keep earnings fair

Understand qualified activity, pending earnings and corrections, and learn how to report a discrepancy safely.

Creator earnings need genuine audience activity and confirmed funding. A public counter, a qualified-view target and a credited earning answer different questions. They should not be treated as interchangeable totals.

Read the label and period

Public views show audience activity. Eligibility progress applies the checks for its programme and date window. Estimated earnings may still need confirmation. Only available balance can be withdrawn. Use the Studio analytics guide before comparing screens with different periods.

Not every repeated, self-generated, automated or otherwise invalid activity qualifies. Do not purchase views, organise ad-click groups or repeatedly use extra accounts to inflate progress. Those actions can put your account and earnings at risk.

Why amounts can change

An earning can be pending, held or corrected as activity and funding are reviewed. A correction is different from money sent to a payout account. Read earnings corrections and chargebacks before assuming a changed balance means a transfer was lost.

Advertisers also need accurate offers and reporting. The advertiser ad guide explains why misleading campaigns and manufactured traffic do not support a healthy creator economy.

Ask for a review

Check the earning date, selected app, period and activity entry in SelePay. For an account restriction, use Account Status. For a missing or unexplained amount, contact in-app support with the reference and exact difference.

Avoid posting financial documents publicly. Keep creating work you own and let real people choose to watch it. No programme guarantees payment for a fixed number of views.

Frequently asked questions

Why did some views not count?

Public views, programme-qualified views and earnings use different checks. Self-generated, artificial or otherwise invalid activity may not qualify. Compare the account, date range and metric label; do not estimate earnings from a public counter.

Keep reading

How earning works on SeleVista and SeleVerse

Understand Tips, Universal Earnings and Creator Premium Earnings, then track confirmed earnings from both apps in one SelePay wallet.

Universal Earnings (UE) explained

Learn how Universal Earnings eligibility, programme status and confirmed earnings differ from simply publishing or receiving views.

Creator Premium Earnings (CPE) explained

Follow your app-specific CPE checklist, understand application stages and see why eligibility is different from approval or payable earnings.

Community guidelines

Create and take part responsibly: respect people, protect children, avoid deception and report genuine safety concerns.

Account restrictions and how to appeal

Read the restriction shown in Account Status, submit an available appeal and distinguish a pending request from a decision.

Still need help?

Open the app and tap the chat icon at the top, or choose Help and Support from the menu, to create a ticket or start live chat.