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Help Center / Safety & Rules

Manage blocked accounts and privacy controls

Review blocked accounts, profile visibility and audience choices without assuming every control affects every existing copy.

Start with the right control

Open Settings and Privacy, then choose the relevant privacy section. Profile visibility, who can start a conversation and the audience of a Status are separate choices. Review each setting that matters instead of assuming one switch makes all activity private.

The Blocked Accounts screen lists accounts you have blocked and offers an unblock action. Check the account name before changing the list. Wait for a successful result; if the action fails, keep the error and avoid assuming the block has changed.

Choose the audience before posting

Check the audience displayed in the composer before sharing personal details or media. Review Status and Stories for temporary updates, and private chats for conversations. Public posts can be copied or shared outside the app, so privacy changes cannot recall every copy someone already saved.

Profile-country visibility is separate from your language and region preference. Keep personal contact details out of public descriptions if you do not want strangers to see them. A blocked list and a muted notification are different tools; only use a mute action where the current screen actually offers it.

If unwanted contact continues

Use the reporting guide for a supported account or content target. Keep relevant links and describe the behaviour accurately. For a failed privacy change or a conversation that has no valid report action, use in-app support. Do not post private evidence in Community questions.

Keep reading

Community guidelines

Create and take part responsibly: respect people, protect children, avoid deception and report genuine safety concerns.

Report a post, video, comment or profile

Open Report from the relevant item, choose an accurate reason and keep a valid submission receipt for follow-up.

Secure your account with the Security Center

Review available account protections, finish their confirmations and respond safely to unfamiliar access.

Status: share a moment for 24 hours

Create a temporary photo, video or text update, choose its audience and check the publication result.

Still need help?

Open the app and tap the chat icon at the top, or choose Help and Support from the menu, to create a ticket or start live chat.