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SeleID Help

Help Center / Account & SeleID

Change your account email or public username

Update the correct field, complete confirmations and keep your permanent SeleID separate from your public handle.

Your account email helps you sign in and recover access. Your username is the public handle people use to find you. Changing one does not automatically change the other, and neither is the same as your permanent SeleID number.

Change the email you control

Open Account Recovery if the current app provides the change-email section. Check the existing address, then enter the new inbox you own. Submit the request and follow every confirmation shown or sent to your addresses. Until completion is confirmed, do not assume the new email can sign you in.

Keep a safe transition

Retain access to the old inbox while the change is pending. Do not make repeated requests with different addresses because delivery is slow. If a message fails or the screen shows an error, use in-app support and describe the step without attaching confirmation codes.

Update your public username

Use the username option reached through your SeleID account settings. Check availability, spelling and any waiting period shown. A username change updates the public handle and can affect links other people have saved. Read profile setup before confirming.

What stays separate

Your permanent SeleID number is not a field you can replace with a preferred handle. A new username does not create another person or restart your account. Do not assume every app has refreshed immediately; check the saved result in the current app. Review account security after any unexpected change.

Frequently asked questions

Does a new username change my permanent SeleID?

No. Your public username and permanent SeleID number are separate. Follow availability and waiting-period checks in the current username screen, and verify the saved handle before sharing a new profile link.

Keep reading

Set up a profile people want to follow

A clear photo, a short bio and a real name make people trust you and follow you. Here is how to set up your profile well.

Add a trusted recovery email

Confirm the email you control and understand the difference between your main sign-in address and a verified backup.

Why SeleID?

Understand your permanent SeleID, public username and shared sign-in without confusing identity with app access.

Secure your account with the Security Center

Review available account protections, finish their confirmations and respond safely to unfamiliar access.

Still need help?

Open the app and tap the chat icon at the top, or choose Help and Support from the menu, to create a ticket or start live chat.