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Help Center / SelePay and money

When do held creator earnings become available?

Understand month-end close and the 30-day holding period for eligible earnings.

Eligible monthly creator earnings are held until the month ends and the 30-day holding period has passed. Check the wallet for the amount confirmed as available before requesting a withdrawal. The hold is separate from any transfer processing time after you submit an eligible withdrawal request.

Before you start

Find the earning month and check whether the entry is held, available or paid.

What to do

Use the month-end date rather than the day of an individual view to understand the hold. Check withdrawal steps when the wallet shows an available balance.

Common problems

If the expected month has cleared but the entry is still held, check its status and contact support with the period and app.

Last updated November 12, 2026.

Frequently asked questions

When do held creator earnings become available?

Eligible monthly creator earnings are held until the month ends and the 30-day holding period has passed. Check the wallet for the amount confirmed as available before requesting a withdrawal. The hold is separate from any transfer processing time after you submit an eligible withdrawal request.

Which date starts the monthly hold?

Find the earning month and check whether the entry is held, available or paid. Use the month-end date rather than the day of an individual view to understand the hold. Check withdrawal steps when the wallet shows an available balance.

What if earnings are still held after the expected period?

If the expected month has cleared but the entry is still held, check its status and contact support with the period and app. If you need help, record what you tried and the exact status or error you saw. Keep sign-in codes, payment details and other sensitive information out of any screenshots you send.

Keep reading

SelePay: your wallet and earnings in one place

SelePay combines earnings from SeleVista and SeleVerse in one shared payout account, with source labels and clear available-balance checks.

How to withdraw your earnings

Request a withdrawal from confirmed available earnings, review the local minimum and follow verification and payout status.

Your currency and exchange rates

Understand local-currency earnings, combined balances, pending conversion and the difference between display and a completed local payout.

Still need help?

Open the app and tap the chat icon at the top, or choose Help and Support from the menu, to create a ticket or start live chat.