Help Center / SelePay and money
What is my withdrawal minimum and how does conversion affect it?
Check the minimum, rate and charges displayed for your payout currency.
Use the minimum shown for your withdrawal country and currency. The existing Nigeria guide lists NGN 5,000, while other currencies use their own displayed thresholds. Review the quoted exchange rate, any charges disclosed, and the final amount before confirming a payout in your local currency.
Before you start
Confirm the country, currency and receiving account shown in the wallet.
What to do
Review the payout summary and compare the available balance with its displayed minimum. Use currency and exchange for the distinction between an estimate and a confirmed conversion.
Common problems
If your minimum or conversion looks wrong, check the selected country and currency before contacting support.
Last updated November 12, 2026.
Frequently asked questions
What is my withdrawal minimum and how does conversion affect it?
Use the minimum shown for your withdrawal country and currency. The existing Nigeria guide lists NGN 5,000, while other currencies use their own displayed thresholds. Review the quoted exchange rate, any charges disclosed, and the final amount before confirming a payout in your local currency.
Where can I check the actual payout minimum?
Confirm the country, currency and receiving account shown in the wallet. Review the payout summary and compare the available balance with its displayed minimum. Use currency and exchange for the distinction between an estimate and a confirmed conversion. If your minimum or conversion looks wrong, check the selected country and currency before contacting support.
Why might my payout amount differ from a conversion estimate?
If your minimum or conversion looks wrong, check the selected country and currency before contacting support. If you need help, record what you tried and the exact status or error you saw. Keep sign-in codes, payment details and other sensitive information out of any screenshots you send.
Keep reading
Still need help?
Open the app and tap the chat icon at the top, or choose Help and Support from the menu, to create a ticket or start live chat.
SeleID Help
