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Help Center / Account & SeleID

Understand Page roles before granting access

Review the current Page team controls and keep personal credentials, publishing access and financial permissions separate.

A Page represents a business, newsroom, organisation or creator team. The people working on it should use their own accounts and the Page access controls actually available to them. Do not share a personal password to give someone a job on a Page.

Read the role descriptions

Where a team screen offers roles, read the label and explanation before selecting one. Current Page management screens can distinguish ownership, administration, editing and analytics tasks. Those labels do not prove that every app has identical permissions or that a new role has been activated everywhere.

Give only the access needed

Use the narrowest option that matches the work. Someone preparing posts does not automatically need to manage the team, account security or payouts. Check the confirmation and resulting team entry before assuming an addition or removal succeeded. A Page role is not a general staff role across the platform.

Check the publishing identity

Before posting, review the selected Page or personal profile in the creation screen. If the switch fails or the Page is missing in another app, do not create a duplicate to work around it. Read shared identity guidance and use in-app support with the Page name and error.

Keep responsibility clear

Agree who owns the Page and who handles each task. Review access when someone leaves, and preserve the organisation's existing content. Read Pages guidance and account security before changing important access settings.

Frequently asked questions

Should I share my password with a Page editor?

No. Team members should use their own accounts and the available Page access controls. Give only the access needed, check the resulting team entry and use support for a failed switch instead of creating a duplicate Page.

Keep reading

Set up a Page for your organisation

Choose an accurate Page identity and use only the access and publishing controls available to your account.

One SeleID for SeleVista and SeleVerse

Use your existing SeleID with both apps, while keeping app activation, content and programme requirements distinct.

Secure your account with the Security Center

Review available account protections, finish their confirmations and respond safely to unfamiliar access.

Contact support from inside the app

Open Help and Contact Options to submit an in-app ticket with useful details and follow its confirmed record.

Still need help?

Open the app and tap the chat icon at the top, or choose Help and Support from the menu, to create a ticket or start live chat.