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Help Center / SelePay & Payouts

Identity and tax checks for payouts

Submit requested payout information through SelePay, understand review stages and keep identity documents out of public posts.

A payout review can ask for information to confirm who is receiving earnings and which destination belongs to them. Completing a form is a submission for review, not automatic approval or proof that money has been transferred.

Follow the request in SelePay

Your first eligible withdrawal request can open a verification step. Enter your legal name and date of birth accurately. Supply the identity photo and document requested by the form, using an offered document option.

Use the upload controls in the verification flow. Do not place identity documents in a public post, comment or community question. Check the selected file before sending it and keep the confirmation or review status.

Tax information

The form can request a tax identifier where applicable, or an acknowledgement when one is not supplied. Read that wording carefully. This guide does not decide your personal tax obligations or promise that a submitted number has been validated. Seek appropriate local advice if you do not understand what applies to you.

Review is separate from payment

Identity review, payout-method verification and withdrawal processing are separate checks. If information is rejected, read the explanation and correct the requested item. Do not submit different identities to bypass a review.

Account-security prompts may also require two-step verification. Complete them on your own device without sharing codes.

If a request is unclear, contact in-app support with the case or payout reference. Ask which item needs attention, without attaching full identity documents to a general support message unless the verified review flow explicitly asks for them.

Frequently asked questions

Does submitting identity information approve my payout?

No. Submitting documents starts or updates a review. Identity approval, payout-destination verification and withdrawal processing are separate stages. Check the status and explanation in SelePay.

Keep reading

How to withdraw your earnings

Request a withdrawal from confirmed available earnings, review the local minimum and follow verification and payout status.

Add a payout method

Save accurate payout details, complete the verification requested and check availability before requesting a withdrawal.

Two-step verification explained

Set up an authenticator only through the supported screen, confirm it and keep recovery options private.

Contact support from inside the app

Open Help and Contact Options to submit an in-app ticket with useful details and follow its confirmed record.

Still need help?

Open the app and tap the chat icon at the top, or choose Help and Support from the menu, to create a ticket or start live chat.