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SeleID Help

Help Center / Getting Started

Your first visit: an onboarding checklist

Set up your identity, explore safely and check the current account before making your first post.

A good first visit starts with knowing which account you are using and what you want to do. You can explore, follow a creator or prepare your first post without completing every creator feature on the same day.

Check your account

Use your existing SeleID if you have one. If you are new, follow account creation and confirm your email. Read any activation or profile steps shown by the app before assuming your setup is finished.

Make your profile recognisable

Open Account Information from Settings and Privacy. Choose a photo you can use, check your public name and username, and write a short bio. Follow profile setup, then wait for the save confirmation. Keep sensitive contact details out of your public bio.

Learn the experience

Explore Home, open a few profiles and find a creator whose work you enjoy. Before publishing, read the relevant video or post guide. Check the selected identity and audience in the creation screen; a Page and personal profile are different publishing choices.

Set useful safeguards

Review the Security Center and supported protections. Choose notification and privacy preferences you understand. Do not approve a permission merely to dismiss a prompt.

Know where help lives

Open Help when something is unclear. For a failed action, record the screen name and error, then use in-app support without sending credentials.

Use official installation guidance to find the available download options.

Keep reading

How to create your SeleID account

Create your SeleID in a few minutes with an email address, a username and a strong password, then confirm your email.

Set up a profile people want to follow

A clear photo, a short bio and a real name make people trust you and follow you. Here is how to set up your profile well.

Secure your account with the Security Center

Review available account protections, finish their confirmations and respond safely to unfamiliar access.

One SeleID for SeleVista and SeleVerse

Use your existing SeleID with both apps, while keeping app activation, content and programme requirements distinct.

Still need help?

Open the app and tap the chat icon at the top, or choose Help and Support from the menu, to create a ticket or start live chat.