Help Center / SeleID platform
What information does an app receive when I sign in with SeleID?
Review the requested access on the consent screen before continuing with SeleID.
When a supported app asks you to continue with SeleID, review the consent screen for the requested access before proceeding. The requested access depends on the app and the sign-in flow. The consent screen is the place to check what you are being asked to share for that connection.
Before you start
Check that the app name matches the app you intended to open.
What to do
Read the access request before approving it. Cancel and return to the app if the request is unfamiliar.
Common problems
If you see an unexpected app name or permission request, close the screen and start from the app’s official site.
Last updated November 12, 2026.
Frequently asked questions
What should I check first for an app consent request?
Check that the app name matches the app you intended to open. Read the access request before approving it. Cancel and return to the app if the request is unfamiliar. If you see an unexpected app name or permission request, close the screen and start from the app’s official site.
What should I do if I get stuck with an app consent request?
If you see an unexpected app name or permission request, close the screen and start from the app’s official site. Check that the app name matches the app you intended to open. If you need help, include the product you were using and the step that failed. Keep passwords, one-time codes and secret keys private.
Where can I check what an app requests?
Check the consent screen in the sign-in flow. It identifies the app and shows the requested access. Review both before continuing, especially when opening a connection for the first time. If the app or request seems unfamiliar, cancel and start again from the official app.
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Still need help?
Open the app and tap the chat icon at the top, or choose Help and Support from the menu, to create a ticket or start live chat.
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