Help Center / SeleID platform
How is SeleID different from an app login?
Learn what the shared SeleID sign-in does and what each app or workspace manages separately.
SeleID identifies you across supported Sele apps and workspaces. You can use the same sign-in for SeleVista and SeleVerse, while each app manages its own experience. In a business workspace, your account identifies you, and your assigned permissions determine which company or Page actions you can take.
Before you start
Check the product name on the sign-in screen.
What to do
Use your SeleID to sign in, then choose the app or workspace that matches the task you want to complete.
Common problems
If the account signs in successfully but a workspace is missing, ask the workspace owner to verify your role.
Last updated November 12, 2026.
Frequently asked questions
What should I check first for workspace access?
Check the product name on the sign-in screen. Use your SeleID to sign in, then choose the app or workspace that matches the task you want to complete. If the account signs in successfully but a workspace is missing, ask the workspace owner to verify your role.
What should I do if I get stuck with workspace access?
If the account signs in successfully but a workspace is missing, ask the workspace owner to verify your role. Check the product name on the sign-in screen. If you need help, include the product you were using and the step that failed. Keep passwords, one-time codes and secret keys private.
Does signing in give me company access?
Signing in establishes your identity. Company access depends on the permissions assigned to your account in that workspace. If sign-in works but the company is missing, confirm that you used the correct SeleID and ask an owner to check your access.
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Still need help?
Open the app and tap the chat icon at the top, or choose Help and Support from the menu, to create a ticket or start live chat.
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